Thank you for shopping with us. We strive to ensure customer satisfaction with every purchase. If you are not completely satisfied, we’re here to help.
Returns
You have 7–14 days from the date of delivery to request a return. To be eligible for a return:
- The item must be unused and in the same condition that you received it
- The item must be in its original packaging
- A receipt or proof of purchase is required
Certain items may be non-returnable, such as perishable goods, personal care items, or customized products.
Return Process
To initiate a return, please contact our support team with your order details. Once your request is approved, you will receive instructions on how and where to send your item.
Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong or defective item).
Refunds
Once we receive and inspect your returned item, we will notify you regarding the status of your refund. If approved, your refund will be processed to your original method of payment within 5–10 business days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, please contact us with the details and supporting evidence.
Late or Missing Refunds
If you haven’t received a refund yet:
- Check your bank account again
- Contact your credit card company, as processing times may vary
- Contact your bank for further clarification
If you have completed these steps and still have not received your refund, please reach out to us.
Contact Us
If you have any questions about our Return & Refund Policy, please contact our support team.